Turn COD into confirmed orders.
Cut RTO and fake orders. UseWhat confirms, verifies, and upsells every cash-on-delivery order on WhatsApp — automatically.
Works with GoKwik, Shiprocket fastrr and Razorpay Magic Checkout.
You set these up in each provider’s own dashboard. UseWhat is independent of these providers and uses their names only to say what it works with.
Auto COD confirmation
The bot confirms every COD order on WhatsApp the moment it's placed — no manual calling.
Prepaid upsell
Nudge customers to prepay with a small discount, turning risky COD into paid orders.
Address & order verification
Catch fake numbers and typo addresses before dispatch — fewer returns, lower RTO.
Human handoff
Escalate tricky conversations to your team via the agent inbox, without losing context.